Marketing Science8 min read

From Propensity Scores to Learning Systems: What Most CRM Teams Get Wrong

Most CRM organizations don't have a feedback loop. They have a broadcasting system. The shift from propensity to uplift modeling changes everything.

Cyril Noirot
Lead Data Scientist
March 2, 2026

About the author

Cyril Noirot

Cyril Noirot

Lead Data Scientist

Freelance data scientist. I design and ship decision systems — forecasting, pricing, marketing measurement, optimization — for teams making high-stakes calls.

Newsletter

Technical writing on forecasting, pricing, and decision systems. No fixed schedule, no spam.

Enter your email
Subscribe